Don’t get me wrong. Palm’s keynote at CES was impressive (I wasn’t there, but thanks to liveblogging from gdgt, TreoCentral and cnet, I feel like I was). Palm’s webOS platform and Pre smartphone take the best of the iPhone and Google Android, mix them together and fix all their flaws. It’s an excellent smartphone.
And a year ago, maybe even six months ago, that might have mattered.
The mobile market is crowded and getting more crowded. The line between smartphones and feature phones is blurrier than ever, and might be eradicated entirely if Android fulfills its promise to become the dominant “feature phone” OS. Here in the US, the battle lines are drawn, with each major carrier having a preferred smart platform. Verizon has Blackberry, T-Mobile has Android, AT&T has the iPhone, and now Sprint has the Pre. And even there, Palm is snatching defeat from the jaws of victory, hitching their wagon to a carrier that is best known in the last few years for hemorrhaging customers and money alike. The Pre doesn’t even support Wimax.
See, here’s the problem. The Pre doesn’t fit. It’s a great smartphone, but that’s not enough anymore. You have to plug into a whole ecosystem to make it work. Palm’s intent is for the Pre (which comes with Exchange OTA sync out of the box) to plug into anything, and it might work, but it’s a longshot.
I’ll be sticking with Windows Mobile for my smartphone needs at least for another year or so. Because I use Microsoft Office on my other PCs, sync my files with Live Mesh, manage my media with Windows Media Player, email with Exchange, manage my photos with Live Photos, etc. I use a Microsoft smartphone because I’ve already bought in to Microsoft services. And services are coming to drive device selection, not the other way around. And Palm, as cool as their new platform is, doesn’t supply services.
Maybe this is where their partner announcements will pay off. Facebook featured prominently in their keynote, as did Google. But can someone other than Google make a better Android than Android? I wouldn’t put money on it. Palm’s last fight will be a good one, they’ll go down swinging, but the ending is not in doubt.